At From Natura, we place great importance on the security of the personal data you share with our company; for this purpose, we exercise the utmost care to ensure that your personal data is processed and protected in compliance with the law. In this context, this Disclosure Statement is shared with you in accordance with Article 10 of the Law No. 6698 on the Protection of Personal Data ("the Law").
https://fromnatura.com (“Website” or “Internet Site”)
In the event that you submit your opinions, complaints, or requests to us through the website or via the “contact” button, you shall be considered a data subject. Below, we provide information regarding your personal data collected by our Company in its capacity as the “data controller,” the purposes for which such data is collected, and other related matters.
What Are Your Personal Data?
Purposes of Processing Your Personal Data
This button is provided to allow users to submit questions, opinions, or complaints regarding the product on the website, and to offer preliminary information about the products as well as product-related guidance to help our customers gain insight before making a purchase. The purposes of data processing in order to queue and respond to these requests are as follows:
- To send commercial, administrative, informational, and/or reminder emails regarding new and/or existing features added to our content and services, and to carry out promotional, advertising, and similar activities related to the products and/or specific information and/or services and/or paid services we offer to our customers.
- To send information or notifications via email regarding the product in the form of a computer program that qualifies as a work.
- To respond to your questions and provide an effective user experience service.
- To provide information about new services.
- To contact the user when necessary.
- To ensure the secure operation of services by conducting audits and detections aimed at identifying illegal activities such as fraud and preventing our users from being affected by such actions, as well as to carry out and improve operational activities such as business development, marketing, and communication, and to enhance the user experience in order to provide better service.
- To protect the legal rights of customers and third parties and to prevent the commission of crimes.
- Your personal data is processed for the purposes of resolving technical issues and improving service quality.
Processing and Transfer of Personal Data
Within the scope of the Law and other relevant legislation, our Company may transfer your personal data to domestic authorized and relevant persons and institutions, including but not limited to regulatory and supervisory authorities, other official institutions, and public institutions or organizations authorized to request your personal data.
Method and Legal Basis for Collecting Personal Data
It is collected based on the legal grounds specified below:
The processing of data is necessary for our Company to fulfill its legal obligations,
The processing of data is necessary for the establishment, exercise, or protection of a right.
Your Rights Regarding the Protection of Personal Data
Pursuant to Article 11 of the Law, by applying to our Company, you have the right to:
To learn whether your personal data is being processed,
To request information if your personal data has been processed,
To learn the purpose of processing your personal data and whether they are used in accordance with that purpose,
To know the third parties to whom your personal data has been transferred, whether domestically or abroad,
To request the correction of your personal data if it has been processed incompletely or inaccurately,
To request the deletion or destruction of your personal data within the framework of the conditions set forth in Article 7 of the Law,
To request that the actions carried out in accordance with your rights regarding the correction, deletion, or destruction of personal data be notified to third parties to whom the data has been transferred,
To object to a result arising against you as a result of your personal data being analyzed exclusively through automated systems,
You have the right to request compensation for damages in the event that you suffer harm due to the unlawful processing of your personal data.
You may submit your requests regarding the implementation of the Law and any inquiries concerning your personal data in writing, along with a copy of your ID for identification purposes, to the address Alaplı Organized Industrial Zone, 3 No’lu OSB Street, No:14, Alaplı / Zonguldak / Turkey (via notary, registered mail with return receipt, etc.) or via email to bilgi@fromnatura.com.